It is confusing what other agencies do that is different from agencies supported by the government. Such confusion is what sways some consumers to believe what the agencies are saying ad get defrauded. One thing these consumers should know is that these consumer agencies are not real and, hat they are saying is not true. Being informed about their agencies gives consumers a better idea of where to turn to when they need help. Lack of important info about consumer agencies lead consumers to the wrong agencies where they are defrauded. Legal and recommended agencies are found in the government’s website under the consumers section. A consumer who is not sure about the agency they want to work with will look in the website and see the list of legal agencies. The website will inform them about the recognized public and private consumer agencies in the UK. A consumer right will be better explained by an agency that is legal and recognized in the UK. Any right that a consumer wants to know about will be explained to them very well. In fact, those who want to know about the european consumer law will get better info from these legal agencies in Europe. Some might be unaware of what the law is and, seeking answers without knowledge of these illegal agencies leads them to the wrong source. Their money is taken and they get wrong info about the law. This is when you find consumers misusing some right because they were misinformed by agencies they don’t know about. Consumers, it is time to stop this habit of these illegal agencies and, find correct info from correct agencies.